Commercial Roofing Contractor FAQs

Permanent Solutions for Your Commercial Roofing Problems Since 1990

Frequently Asked Questions and Answers about Orange County Commercial Roofing Contractors

Company History, Reputation and Business Stability

What is your Service Area?

We service Orange County and the Surrounding Communities including:

Irvine, Orange, Newport Beach, Laguna Beach, Anaheim, Tustin, Villa Park,
Mission Viejo, Lake Forest, Anaheim Hills, Foothill Ranch, Costa Mesa,
Laguna Hills, Aliso Viejo and Huntington Beach.

When was your company established and how many years have you been in the roofing business in Orange County?

Miles Galla-Rini started his company in 1990.

Since 1995, the company has provided only roofing services.

The systems we employ eliminate the problems property managers, landlords, facility managers and engineers so often experience when dealing with commercial roofing companies.

Our systems and capabilities
have been developed and refined to meet these two goals:

  1. Be accessible by phone and provide same day evaluation of all roof leaks or other emergency roof issues.
  2. Provide prompt estimates and value based options for all roof repairs and roof replacement projects.

Miles Galla-Rini believes that our success in the Orange County commercial roofing market isn’t based on luck. It is based on systems that are continually improved as methods and materials change.

We repair roof leaks and water damage for metal, built up asphalt, gravel and TPO roofs. We install new roofs and repair roofs for clients in the office, medical, hospital, retail, warehouse, condo and multi-family markets.

Many of our clients appreciate the versatility of the elastomeric coatings we use for roof repairs and whole roof restorations. Using elastomeric coatings to restore your entire roof can be a great cost effective alternative to replacing your roof.

Elastomeric coatings can be highly reflective to save energy, Title 24 compliant and they form a seamless acrylic or rubber membrane for excellent leak protection.

For many commercial building owners, skylights are often a source of leaks. We have extensive experience repairing and replacing skylights and will provide you with the timetable, budget and alternate solutions for each project.

We also provide other services that are frequently required for roof repairs including: skylight framing, dry rot repair, AC platform construction and beam replacement. This provides our clients with the advantage of working with one contractor to complete the roof project.

Has any owner of Galla-Rini Roofing Inc. ever declared bankruptcy for this or any other commercial contracting company that they were an owner, shareholder or partner in?

No.

We suggest that you require every company you seriously consider hiring to disclose all legal entities that they have operated or been an owner, shareholder or partner in that has been a commercial roofing contractor at any time in the last 10 years.

Have any projects in commercial roofing been arbitrated, mediated or litigated since the company was established in 1990?

None of our commercial roofing projects have been arbitrated, mediated or litigated since Miles started the company.

We believe that our commitment to quality is the primary reason we have maintained strong relationships with our clients.

“My company has been using Galla-Rini Roofing for over 15 years. His customer service, which I value as the #1 consideration when choosing a company, is invaluable. He responds immediately and fixes the problem. He is a man of integrity, knowledge and puts his customers first.”
– Judy – Ruh Management Inc.

Has the company been awarded any commercial roofing projects that they failed to complete?

Galla-Rini Roofing has successfully completed all commercial roofing contracts awarded to it.

We repair roof leaks and water damage for built up asphalt, gravel, TPO and metal roofs. We install new roofs and repair roofs for clients in the office, medical, hospital, retail, warehouse, condo and multi-family markets.

We have extensive experience replacing and repairing skylights and installing elastomeric coatings. Either of these solutions can be a budget friendly alternative to replacing a whole roof.

Do you operate under any other trade or DBA names?

No. All commercial roofing projects are completed by Galla-Rini Roofing Inc.

Project Management, Service and Follow-Through

How will you complete the evaluation of my roof?

Our clients rely on us for:

A Prompt Roof Evaluation
Budget Friendly – Permanent Solution
Same Day Evaluation Especially in an Emergency

Many of our clients and prospective clients have limited experience with roof repairs or replacement issues.

Roofing leaks and roofing problems shouldn’t come up that frequently. Skylights can often be the cause of leaks. When they do, knowing the timetable, all realistic solutions and the budget are all the things you need to know.

Here are some of the questions we are often asked and we can provide prompt and understandable answers.

  • Do we need a new roof now?
  • Is there a budget friendly repair that will extend the life of our current roof?
  • How much will each solution cost?
  • How long is a repair expected to last?
  • What is the first step to a permanent solution?
  • What kind of roof system do we have?
  • How old is the current roof?
  • Do we need to replace the entire roof?

If any of these questions sound familiar, please call Galla-Rini today for a no-nonsense evaluation. Once we complete the evaluation, we will provide all the options so you can make a sound business decision.

“As an investor/owner and acting manager of the Orange Crest Center in the city of
Orange, I am always searching for contractors who are thorough, prompt and honest in their work. Galla-Rini Roofing has all three of these qualities along with a reputation of integrity that precedes it.

The tenants in my buildings want no interruptions. Galla-Rini Roofing has always put the interest of my tenants above his own while properly communicating any concerns with courtesy and respect.

Galla-Rini Roofing is a valuable asset to my business, and without question or hesitation I would recommend this company for all of your roofing needs.”
– Tom C. Long – Orange Crest Center, Orange, CA

Who will be responsible for my project?

We utilize experienced project supervisors for each project. Ultimately Miles Galla-Rini is responsible for client satisfaction.

He visits each project to ensure that our systems and procedures are being followed.

Miles Galla-Rini has 20+ years of experience supervising roofing projects for property managers, landlords, engineers and facility managers in Orange County.

“Now that you have done several jobs for me, I wanted to take a moment and let you know I appreciate you; returning my calls, having complete written bids to review and following up on each job until it has been completed.

I have recommended you to friends, co-workers and clients of mine. All the best.”
– Mike V – Wells Fargo

What commercial roofing markets do you service?

We install new roofs and repair roof leaks for clients in the office, medical, hospital, retail, warehouse, condo and multi-family markets.

What commercial roofing services do you provide for companies in Orange County?

We provide the follow commercial roofing services:

Replacement
Leak Repairs
Restoration
Maintenance
Evaluations
One-Stop Roof Related Repairs

Miles Galla-Rini has 20+ years of experience providing property managers, landlords, engineers and facility managers with budget smart alternatives for their commercial roof issues.

  • If you’re tired of allocating budget money every year for roof repairs that never seem to get fixed permanently or
  • If you’ve been told that you need a new roof and you are wondering if there might be an alternative solution to spending all that money…

Call Miles Galla-Rini at (714) 244-6567 and get a Same Day Evaluation.

We repair roof leaks and water damage for built up asphalt, gravel, TPO and metal roofs. We install new roofs and repair roofs for clients in the office, medical, hospital, retail, warehouse, condo and multi-family markets.

We have extensive experience with elastomeric coatings and they can be a budget friendly alternative to replacing a whole roof.

For many commercial building owners, skylights are often a source of leaks. We have extensive experience repairing and replacing skylights and will provide you with the timetable, budget and alternate solutions for each project.

We provide one-stop complete repair so our clients only need to deal with one roofing contractor. We provide these related roof repair services: skylight framing, dry rot repair, AC platform construction and beam replacement.

“My company has been using Galla-Rini Roofing for over 15 years. His customer service, which I value as the #1 consideration when choosing a company, is invaluable. He responds immediately and fixes the problem. He is a man of integrity, knowledge and puts his customers first.”
– Judy – Ruh Management Inc.

How will you keep me informed about my project?

During normal working hours or anytime we are working on your project, you can reach Miles or your supervisor on his mobile phone.

Our experience helps to anticipate problems and avoid unpleasant surprises.

There will always be some things that come up and understanding how to handle them is something you won’t find with less experienced commercial roofing companies in Orange County.

How long will it take for you to get back to us when we have questions?

The easiest thing to do is reach us on our mobile phone. During normal working hours or anytime we are working on your project, you can reach Miles or your supervisor on his mobile phone.

Our supervisors have a minimum of 10 years of experience and they will make decisions or they will contact Miles to get an immediate answer so you won’t be kept waiting.

What about change orders?

Less than 1% of our revenue came from change orders in the last 10 years. Our experience helps us to anticipate challenges so you can avoid contractor initiated change orders that are so common with less experienced Orange County commercial roofing contractors.

“My company has been using Galla-Rini Roofing for over 15 years. His customer service, which I value as the #1 consideration when choosing a company, is invaluable. He responds immediately and fixes the problem. He is a man of integrity, knowledge and puts his customers first.”
– Judy – Ruh Management Inc.

What do you do to complete punch list items to my satisfaction?

We understand that our clients want their roofing project completed as promised.

Our inspection process is designed to catch all items but sometimes we do miss something. When that happens, we will work with you to rectify the issue as quickly as possible.

 

We realize that anyone can make promises.

If you aren’t satisfied with the responsiveness or performance of your current Orange County commercial roofing contractor, all we ask for is the opportunity to demonstrate our capabilities by evaluating your roof.

Now that you have done several jobs for me, I wanted to take a moment and let you know I appreciate you; returning my calls, having complete written bids to review and following up on each job until it has been completed.

I have recommended you to friends, co-workers and clients of mine. All the best.

– Mike V – Wells Fargo

If you dread rainy forecasts because your tenants or employees will be calling you to complain about unrelenting roof leaks, call Miles at (714) 244-6567 for a permanent solution.